Security and Privacy Policy for eBiz Website

This statement explains how eBiz uses the information provided by you over the internet and the ways in which eBiz protects your privacy. The different aspects of the privacy policy are as follows –

1. Security

Security is an important aspect of eBiz privacy policy. eBiz implements security features through the use of the following –

1.1 Secure Connections

eBiz is a secure site. The information that you send to and receive from eBiz is through a 128-bit Secure Socket Layer connection (SSL). SSL creates a secure connection from your browser window to eBiz server.

1.2 Digital Certificates

In case of certain transactions, the government departments have mandated use of digital certificates. A digital certificate is encrypted software that confirms your identity and establishes your authority (or 'credentials') to perform a particular task and is used for authentication and non-repudiation. Digital certificates help in ensuring the desired security levels for important transactions.

1.3 User Id and Passwords

In case of transactions where the government departments do not require a digital certificate, your username and password identification is used for authentication.

1.4 Email and Mobile number verification

eBiz verifies the email ID and mobile number provided by user during registration. A verification code is sent to this email id and mobile number. This has to be provided by user on ebiz before user is logged in successfully. Similar verification is done on change of email id or mobile number.

1.5 Encryption

eBiz uses the highest industry standards in implementing encryption of data for all the information you send to and receive from eBiz website.

1.6 Physical Security

eBiz server is physically secure with 24 X 7 security surveillance at the NIC data centre and provides access only to authorized

2. Information Usage

The information provided by you is classified in different parts - personal information, business related information and facts.

2.1 Personal Information

eBiz stores your personal information securely and does not pass it on to any government department or third party without your permission. Your email address and mobile number may also be used by eBiz to communicate with you and to forward messages to you from government departments. If you are a registered user, we may use your details to offer specific services, to provide notifications regarding changes to our services, to collect feedback to improve our services.

2.2 Business Related Information

As an eBiz registered business entity, the information provided by you is stored securely and may be used in pre-filling data for certain G2B forms. This information is submitted to respective government departments when you submit the form. eBiz may use certain profiling information to offer specific services, to provide notifications regarding changes to our services, to collect feedback to improve our services.

2.3 Facts

In certain cases, facts provided by you such as PAN, TAN, Tax Registration Numbers etc. may be compared by eBiz with a reference database provided by government departments. If the information matches with the reference database then eBiz may use information provided by the government department. For e.g. In case you provide your PAN number, eBiz may verify the address in the PAN database of Income Tax Department with the address provided by you while registering on eBiz.

3. Website Usage and Actions

In addition to the information that you provide to eBiz, eBiz receives and stores a range of website usage information whenever you use eBiz website. This information is used for the following –


Web usage information is collected by our web server and from other sources including search engines, internet service providers, page tagging techniques, and cookies. We use IP addresses to analyse trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


eBiz may collect information regarding your browsing activity on eBiz website only. eBiz may create a demographic profile for a registered user based on the browsing pattern to identify the services and resources of eBiz used by you. eBiz may monitor and report statistical data about the usage of eBiz website to Government of India. eBiz may use or share statistical data to Government Departments and/or third parties for marketing and strategic enhancements, maintaining individual privacy by not identifying personal information in such statistical data.

4. Links to external websites

eBiz does not pass any personal information to third party websites to which links are provided on eBiz website. These external websites are governed by their respective privacy policies and it is encouraged to read the privacy policies of these websites before using them.

5. Cookies

A cookie is data stored in the memory of your computer when you connect to eBiz. In simple terms, we generate and temporarily store a session id which is used to keep track of your identity from page to page. This cookie is destroyed when you log out from eBiz or close your browser window. Cookies are not used for tracking usage of the website.

Most internet browsers (for example, Internet Explorer) are set up to automatically accept cookies, but you can change your settings to prevent this. However, if you choose not to accept cookies you will not be able to access eBiz, as we need to use cookies to manage your session.

6. Log files

Log files are used to track transactions for auditing purposes. The log files are based on your username and do not contain any personally identifiable information, and are stored securely

7. Updating Personal Information

You can update your registration information at any time. To do this, log in to eBiz and click on ‘My Profile’ under ‘My Account’ tab. You will then be able to see the information we currently have stored on you, and make changes if you wish.

8. Notification of changes to this privacy policy

If this privacy policy changes in any way, an updated version will be displayed on this page. Regularly reviewing this page ensures you are always aware of what information is collected, how it is used, and under what circumstances, if any, it is shared with other parties.