3 Apply for services on new portal

Step 1: Enter your login name and password and click on Login button.

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Step 2: The ‘Account Summary’ is displayed on login. Click on Services tab to apply for various services.

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Step 3: Click on View Service by Region button to view services listed region wise. You may also click on View Service by Department button to view departments for which services are available (step 4-5).

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Step 4: Services displayed department wise, click on department name for e.g. Department of Industrial Policy (DIPP) to view services offered by the department.

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Step 5: Services offered by the department are displayed along with a brief about department. Click on required service link offered by the Department to view the details of the service.

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Step 6: Click on any service under the department name or from “View Services by Regions” section to apply.

You can also filter the list of services displayed by using the filter options.

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Step 7: Service summary is displayed. To know about Pre-requisites and Payment details click on Pre-requisites & Payment tab.

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Step 8: To know more about service or to get the contact information of department, click on FAQ & Related Services or Contact Us tab respectively. However to apply for service, click on Summary tab.

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Step 9: To apply for service, click on the form name under ‘Submit Form’ section on summary page as shown below.

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Step 10: Select ‘Organization Name’ (registered business) and ‘Sub-Region’ and click on Next button. Please also select / enter any other information for e.g. office name / district name etc., as required on the page.

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Step 11: Fill the form and click on Save as Draft button to save under drafts or click on Submit Application button to submit. An application can be saved as draft at any stage so that information filled in form is not lost due to network issues.

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Step 12: Click on My Account dropdown and My Saved Draft button to view saved drafts.

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Step 13: Click on To Be Submitted button against saved application to open the application.

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    Step 14: Click on Submit Application button to submit the application.

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    Step 15: To confirm submission, click on OK button to submit the application. User will not be able to edit any information filled in the form after this step. If you need to revisit the form, please click on ‘Cancel’.

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    Step 16: If digital signature is required for the service, user is shown the list of certificates that are registered by user on eBiz portal. User selects the appropriate one and clicks on “Sign” button.

    Please refer to ‘Register Digital Signature’ menu option under ‘Register/Manage Business’ for help document to register ‘Digital Signature’ on eBiz portal. Once Digital Signature is applied by user, data can’t be changed.

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    Step 17:  If the service requires fee to be paid, system redirects to the payment page and you would be asked to pay the desired amount. Else application gets submitted.

    User may see the auto-generated fee or would enter the desired fee based on the service.

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    Step 18: User may choose any of the options for Payment. Options available are:

    • Credit Card/Debit Card/Net banking where payment is made by redirecting to billdesk
    • Online/Offline payment where payment is made through any of the 5 banks directly integrated on eBiz.

    Please refer to section 4 for further details on payment and continue to make payment.

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    Step 19: After payment for offline payment, User gets redirected to the ‘eBiz Payment Acknowledgement Receipt’ through which he can see/print the challan of the payment.
    On the other hand in case of online payment, User is presented with ‘eBiz Payment Receipt’ or to ‘eBiz Acknowledgement Receipt’ (based on the department) and redirected back to eBiz. 

    On click on ‘OK’, User is able to see the submitted application in the available records and can track the application status.

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    Step 20: For services which can be applied directly and does not include any payment, you would be directed to the below screen.

    Application gets submitted and eBiz application number is generated. Click on “OK” button to view and track the status of the submitted applications.

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